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AI Automation

AI-Powered BDC & Lead Follow-Up

Persistent, personalized follow-up that runs for 90 days — integrated directly into your CRM.

Most BDC teams follow up hard for three to five days, then move on. The problem is that the average automotive internet lead is still in-market for 30 to 90 days after their first inquiry. The deal doesn’t disappear — the follow-up does.

Our AI-powered BDC tool automates personalized follow-up sequences for internet leads, phone-ups, and unsold showroom traffic. It integrates directly into your existing CRM — VinSolutions, DealerSocket, Elead, or HubSpot — and runs 90-day cadences that feel genuinely human, not templated.

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“Your BDC rep follows up for 5 days then moves on. This follows up for 90 days without adding a single headcount.”

What’s Included
90-day personalized follow-up sequences for all lead types
Direct integration with your existing CRM — no migration required
Multi-channel outreach: email, SMS, and voicemail drop
Human-feeling responses adapted to lead source and behavior
Warm handoff alerts when a lead re-engages — BDC takes it from there
Cadence and messaging tested with live data before go-live
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Pipeline Recovery

Database Reactivation Engine

Turn your dormant unsold database into an active pipeline. No new ad spend required.

Every dealership has a database of hundreds — often thousands — of prospects who came in, didn’t buy, and were never contacted again after the initial follow-up window closed. These contacts represent ad spend and marketing budget you’ve already paid for.

The Database Reactivation Engine runs segmented, AI-driven outreach campaigns — SMS, email, or both — timed and personalized to where each contact is in the buying cycle. Older contacts get a different message than someone who visited six weeks ago. Shoppers who expressed interest in a specific vehicle get relevant inventory updates. The system finds the right moment, not just the right script.

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“You’ve already paid to acquire these customers. This turns a dead database into a pipeline.”

What’s Included
Full unsold database audit and segmentation before launch
AI-personalized outreach based on buying cycle position
SMS and email campaigns — single or multi-channel
Inventory-matched messaging for high-intent contacts
Re-engagement alerts fed directly into your CRM
Ongoing campaign optimization based on response data
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Visibility & Insights

AI Reporting & Insight Dashboard

One simple weekly dashboard that shows your GM exactly where the team won and lost — no more digging through 14 CRM reports.

Most CRM reports are built to make everyone feel good. Total leads, total calls, response rate as a percentage. What they don’t show is what actually matters: how long it took to respond to a new lead, which follow-up tasks were skipped, where in the pipeline deals are dying.

The AI Reporting & Insight Dashboard connects your existing CRM and DMS and surfaces the metrics that actually drive decisions — in a clean, simple weekly summary your GM can read in five minutes every Monday morning. No interpretation required. No digging through exports. Just clarity.

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“Your GM will know by Monday morning exactly where the team won and lost the week before.”

What’s Included
CRM and DMS integration — works with your existing systems
Weekly performance summary delivered automatically
Lead response time tracking and follow-up completion rates
Sold vs. unsold pipeline breakdown by stage and lead source
BDC activity metrics — calls, tasks, completion rates
Manager-ready format — no data analysis skills required
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Starting Point

CRM Revenue Leak Audit

A full diagnostic of your dealership’s CRM, BDC, and automation — with a one-page AI Opportunity Map as the deliverable.

Every ACS engagement starts here — no exceptions. Not because it’s a formality, but because every dealership leaks revenue in different places and proportions. We diagnose before we prescribe. The audit is what makes every recommendation we make specific to your store, not a generic AI sales pitch.

Over the course of week one, we review your BDC follow-up cadences, unsold database health, service retention rates, CRM hygiene, broken automation workflows, and reporting structure. The output is a one-page AI Opportunity Map that shows your top three revenue leaks and the estimated dollar value of fixing each one.

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“Before we recommend anything, we audit. Because every dealership leaks money in different places, and we’re not going to guess at yours.”

What’s Audited
BDC follow-up cadences — touches, intervals, where leads go cold
Unsold database — size, age, last contact, re-engagement rate
Service lane retention and lifecycle communication gaps
CRM hygiene — duplicate records, missing data, dead pipelines
Broken automation — misfiring triggers, outdated workflows, silent failures
Reporting structure — are the right people seeing the right numbers?
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Team Activation

BDC Team Training & Activation

A trained team and a usable manager playbook — because the best AI stack does nothing if nobody knows how to use it.

This is where most AI implementations fall apart. The tools get installed, the vendor disappears, and three months later the team has reverted to their old habits because nobody showed them how to actually work alongside the system. A tool nobody uses is just expensive software.

BDC Team Training & Activation is included in every Dealership AI Accelerator engagement — and available as a standalone service for teams that have existing tools they’re underutilizing. We make sure your BDC reps, managers, and GMs know exactly what to do, what to watch, and when to take over from the AI.

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“A system nobody knows how to use is just expensive software. We make sure the ROI sticks by making sure the team can actually run what we build.”

What’s Included
2-hour BDC team training on working alongside AI tools
Warm handoff process — when and how the BDC takes over from AI
Dashboard walkthrough — how to read and act on new reporting
Manager playbook — one-pager on what to monitor weekly and what to flag
30-day post-implementation check-in call with data review
Available as standalone training for teams with existing tools
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Ongoing Partnership

Monthly Management Retainer

We don’t set it and disappear. Ongoing optimization, reporting review, and new opportunities surfaced every month.

The implementation gets the system running. The retainer is what keeps it growing. AI tools — like any performance system — drift without ongoing attention. Workflows need tuning. Sequences need refreshing. New inventory mixes require new messaging. The dealerships that get the best long-term ROI are the ones where we stay embedded.

The Monthly Management Retainer keeps ACS inside your operation every month — reviewing performance data, optimizing campaigns, surfacing new automation opportunities, and making sure the system is working as hard in month six as it did in week three.

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“We don’t just set it up and disappear. We manage it, optimize it, and bring you new opportunities every month.”

What’s Included Monthly
Monthly performance review — what’s working, what needs tuning
Campaign and sequence optimization based on response data
CRM and automation health checks — catch issues before they compound
New AI opportunities surfaced as your inventory and market shift
Reporting review delivered to GM or dealer principal
Priority support — direct line to your ACS contact

Not Sure Where to Start?

Every engagement begins with the Revenue Leak Audit — a full diagnostic that shows exactly which services your dealership needs and what fixing them is worth.

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