Is your company considering switching to a new CRM system, or is already in contract with one? If so, do you have an implementation strategy? What about coordination with internal staff and third-party consultants? If you have no idea what either of those two things are, then you need a CRM expert- someone who is trained to manage all aspects of CRM data software to reap your business the maximum amount of benefits. At Advanced CRM Solutions, our mission is to use our expertise to grow your business to the next level.
If you’re still not convinced, check out these five main reasons to hire a CRM expert today.
1. Up-To-Date on Marketing Trends
When you hire a CRM expert, you’re not just hiring a regular person. You’re hiring someone, or multiple people, who have encountered a wide variety of real-world business situations for multiple different clients. They know what strategy will work best for you, and which one won’t work well. This experience factor is a HUGE advantage, it could save your business a lot of wasted time and money
2. Easy Navigation Through Complex CRM Softwares
CRM softwares can be pretty difficult to manage and navigate. All of them have tools for adding tables and fields that create relationships between the data. It’s hard enough for untrained or inexperience hands to figure how to adjust these tools, never mind use and implement them properly. The result of this could permanently affect the ability to generate accurate reports- which could make your whole marketing plan fail.
Because they have the experience, a CRM expert can recommend which third-party businesses you should add on and implement to your CRM strategy. These third-party add-ons will help increase functionality with the addition of marketing automation, system integration and email marketing. These recommendations could save you a lot of time, stress and money.
4. Knowledge of Subtleties
Some CRM vendors have unpublicized, free functionality tools than are available upon request only! Untrained, or new users of a CRM software may know nothing about these, whereas a CRM expert would know about them. In all actuality, some CRM software sites are so difficult to navigate that even fully publicized functionality tools are hard to discover. As stated above, a CRM expert will have the knowledge and experience required to navigate these sites.
Even if you don’t want to hand over the reins completely, a CRM expert can consult you on how to efficiently use and manage your CRM software. This could take a couple months or years, but in the end, you will be properly trained.